Frequently asked questions

  1. Why should you choose to work with Interstate China?

    • We provide our owners with international operating systems, polices, procedures, standards and tools.
    • Because we successfully manage all the major international brands around the world, we come with a wealth of expertise on hotel management.
    • Interstate China creates a win-win solution for our owners by addressing their initial concerns about investment cost, establishment of a professional management team, hotel profitability and ROI.

    Flexible Management Structure

    Interstate China has been recognized by owners as a highly sought after alternative to the concept of traditional international brands managing their hotel, providing owners with the ability to have an experienced operator overseeing their asset while allowing far more entrepreneurial operation of that asset.

    Global Network

    With Interstate’s worldwide network of hotels and hotel resources, we are uniquely suited to address the operator challenges of hotels across the globe. Interstate has gained the respect of owners and developers worldwide by aligning interests with ownership and capitalizing on our proven management abilities.

    Financial Systems

    Our unique proprietary financial systems are renowned across the industry and provide our corporate and property leadership as well as ownership with real-time financial and performance data on each property. Owners can conveniently access this system from anywhere in the world with an internet connection.

    Sales & Marketing

    Our Sales & Marketing team uses a strategic approach to analyze the local market dynamics and apply measurable strategies to achieve the ultimate goal: market share growth. Our strategic approach is to always be engaged, proactive, and strive to outmaneuver the competition by utilizing traditional and innovative sales strategies.

    Revenue Management

    Our professional revenue management team is dedicated to consistently delivering increased revenue, profit margins and market share by focusing on the fundamentals of pricing, inventory controls, segmentation analysis, forecasting and demand generation.

    Hotel Development

    Interstate China has a dedicated team of professionals with significant China experience, which can provide assistance to owners on the development of new hotels and renovating existing hotels. Serving as a liaison between ownership and the contractor or the brands, we can assist with pre-opening, technical services, renovations and conversions.

  2. Where are we located?

    Interstate China’s corporate office is located in Shanghai and our global headquarters are located in Arlington, Virginia USA.

  3. What are our plans?

    Interstate China’s goal is to expand our hotel portfolio in China by managing both branded and independent hotel properties.

  4. How do we measure success?

    We measure our own success by adding value and achieving financial results for our owners. Our ultimate goal is to provide the greatest profitability and ROI for our owners.

  5. What is our relationship with Jin Jiang?

    Jin Jiang became a 50% shareholder in Interstate Hotels & Resorts when they jointly acquired Interstate through a JV with US based private equity company Thayer Lodging Group. Interstate China operates as an independent subsidiary company of US based Interstate Hotels & Resorts, having its own corporate team, mission/vision, core values, systems, policies and procedures.

  6. Is China ready for third party management?

    Yes, China is ready. Owners are becoming increasingly sophisticated and are focusing more on the long term profitability and ROI of their assets. Third party management is uniquely suited to achieve these goals since the management company aligns its own goals with the owner’s ultimate goal to achieve the maximum profit and ROI by adding value to the asset through its proven management methods.